% of Arrivals are Sure to Improve

I work more with the front desk and billing portion of the clinic. FINALLY I have an awareness of what I need to see in a patient to effectively close him on a payment/financial problem. Not only that, but our % of arrivals are sure to improve after our receptionist receives this data. She will have tools now to confront and handle the numerous barriers patients presents at the front desk.

-- B.F.

Realized What I Did Wrong

This has been a very valuable course because it made me realize what I have been doing wrong in talking to patients and how I can change myself. It thought me the importance of questions and leading patients to the right answers instead of me telling them.

-- M.K.

Excellent Course! Cannot Wait To Bring This To Our Staff!

"I found this course very enlightening and educational. I have never been a great salesman, now I know I can be. I know our sales of physical therapy to patients will increase with the tools I have learned from this course. I see the amount of sales and % arrivals increasing using this approach. I can’t wait to bring this to our staff! Excellent course!"

-- F.D.

A Phenomenal Success for Ideas and Skills

"I have been working in sales for a number of years. Recently I was fortunate enough to work for the CPTE Health Group and push my sales ability into new frontiers. This course has been a Phenomenal success in breaking down and refining ideas and skills I thought I knew, as well as showing me new Ideas and ways of looking at patient relations that I had never thought of before. With these new insights I certainly be able to grow stronger and aid my company."

-- J.D.

An Organized Way to Close Potential Clients.

What this course had done is help me put together an organized and I hope successful way to “close” any potential clients. Not only in business ($) perspective but also to be able to successfully show my intent to help. It has changed my perspective of thinking of me as a sales person to becoming a “helper” and “enabler”. This has placed me in a much “happier” state of mind.

-- S.K

Effectively Treat More People and Improve Business

Before this course I would have success with selling services to patients “on the fence” about using the services. Now I feel confident that I can be much more effective at selling these services and convincing a patient to buy into and complete a treatment plan. This will help me, in the end, to treat people effectively and improve business.

-- S.H.

Practical Knowledge for Immediate Incorporation

I feel I have gained good, practical knowledge that I can immediately incorporate into my work duties. I feel this information learned will be a big help in continuing to improve our clinics patient compliance.

-- J.P.

Keeping a steady referral base coming to the clinic

After completing the Patient Compliance Course I believe I am better equipped to successfully treat and address all my patients’ needs. It helped me formulate appropriate questions and the manner in which I progress my patient through their experience with Physical Therapy. I believe that this will in turn help to keep a steady referral base of patients coming through the clinics doors.


--D.P.