Wow! Sales is everything. Before doing this course I thought our stats were great. Our percent prescribed was greater than 90%. But this course was an eye opener for me and my staff. After doing this course I know we will close an even greater percentage and get the patients that simply call for info to arrive!
I had the course delivered in my office so that I could put my staff through it with me and I was amazed at the response. Some of my staff came into the course with a predetermined way of how they thought they should be communicating with patients and this course helped them to develop a big picture view of how to sell patients and Doctors. I know my staff felt that they came away from the Patient Compliance Course with more tools.
The bottom line is, do not plan on succeeding in private practice without this knowledge. If you cannot sell you are loosing a ton of money so my advice is, either do this course or sell your practice.
Amit Gaglani, PT
